DELIVERY TIME
Orders are generally printed and dispatched within 48 hours (2 days). Depending on your country, time of the year or special circumstances (such as COVID-19) delivery time will fluctuate. Customers in Switzerland told us it takes 3 days while in Italy 4-5 days, still these are not to be taken as typical examples. Each time you complete an order, my photo/s are on their way to the professional printing machine and are printed on the Fine Art paper that complements the image you ordered. I personally print all prints up to A2 sizes (A2: 42 x 59.4cm / 16.5 x 23.4 inches)
For sizes larger than A2, my photos are printed on a professional photo & art printing lab called Theprintspace based in London, UK. Depending on your location, prints may also arrive from their production facility in Germany, making it as simple as possible for EU customers.
SHIPPING AND PRINTING COST
Shipping costs depend on destination country. I try to keep it simple and in most cases i split shipping costs so that client pays half the price i pay on the Swiss post counter. Prints to Switzerland are eligible for FREE SHIPPING unless stated otherwise.
CUSTOMS, TAX, DUTIES
Depending on the shipping address country, orders may be subject to customs duties, import taxes or other fees. Buyers or recipients (if you send your order to someone as a gift for example) are responsible for all customs related fees and charges. I have no control over these charges, nor can I predict what they may be.
In the unfortunate case of a refund, we refund only the amount of your order or the item in question, not customs related fees and charges.
for replacement/refund claims please read the refund policy page